Nexpense Support
Need help with Nexpense? We're here for you.
Contact Us
Email: support@nexpense.online
We typically respond within 24 hours.
Frequently Asked Questions
How do I add an expense?
From the home screen, tap "Personal" or "Trip" in the Quick Add card. Type a natural description like "$45 dinner with friends" and the AI will fill in the details automatically. You can also speak your expense using the microphone button.
How does receipt scanning work?
Tap "Split Receipt" on the home screen, select a trip, then take a photo or choose one from your library. Our AI will extract all line items and totals automatically, and you can assign each item to different trip members.
How do I split expenses with friends?
Create a trip (Trips tab → +), add your friends as members, then add expenses to that trip. Nexpense automatically calculates who owes what based on how expenses are split.
Is my financial data private and secure?
Yes. All expense data is encrypted on your device using AES-GCM encryption before being stored. The encryption key is stored in your iPhone's Keychain and never leaves your device. Only you can read your data.
How do I delete my account?
Go to Settings (tap your avatar on the home screen) → scroll to the bottom → Delete Account. This permanently and immediately removes all your data. This action cannot be undone.
How do I export my expenses?
Go to Settings → Export Data. You can export all your expenses as a CSV file that opens in Excel, Numbers, or Google Sheets.
Can I use Nexpense without an account?
An account is required to use Nexpense. This allows your data to be securely backed up and synced across your devices. You can sign up for free with your email, Google account, or Apple ID.
The AI didn't understand my expense. What should I do?
Try being more specific. For example, instead of "food", try "$23.50 lunch at McDonald's". You can always edit any field manually before saving.
Receipt scanning isn't working. What should I do?
Make sure you have a clear, well-lit photo of the receipt. Crumpled or blurry receipts may not scan accurately. Try taking a new photo in better lighting.